Shipping and Delivery Policy

Products ordered through our website for delivery within tamilnadu are shipped through our courier partner if the delivery service to the destination is available. In absence of courier service to the desired location, the products are shipped through Indian Postal Service.

The shipping time mentioned anywhere on the website are approximate and we cannot guarantee them. Customers are recommended to place an order early on if they have a deadline to meet.

You will get updated status of shipment at its each stage from order is placed to, processes to, ready to ship to, dispatch to deliver. You can track your orders through; My Account -> Orders.

Please note our shipping policy as follows:

  1. However in some cases, we may take longer, up to 3 working days, to ship the order.
  2. We ship on all week days (Monday to Saturday), excluding Sunday & public holidays.
  3. To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies
  4. While we strive hard to deliver on time, due to the load with the couriers, estimate a delay of 0-2 days.
  5. While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or availability
  6. If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, Chat Over Whatsapp @ +91 80560 10125, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
  7. Please note all items will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
  8. Appa Kadai is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 3 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times.